Contact Support

Get in touch with our team for assistance

Email Support

For general inquiries and support:

support@chaxu.co.in

Business Inquiries

For partnerships and enterprise solutions:

business@chaxu.co.in

Developer Support

For API and integration questions:

developers@chaxu.co.in

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Emergency support available 24/7 for enterprise customers

Response Time

Typical response times:
• Critical issues: Within 1 hour
• High priority: Within 4 hours
• Standard support: Within 24 hours